This month, we’re delivering even more ways to streamline operations and create a better booking experience for your customers. From a faster, more flexible Patron Booking Flow to full prepayment, gift card support, and a lessons module tailored for public facilities of all kinds, Whoosh is building the tools you need to run your club with confidence. Read on!
Details
New Patron Booking Flow
Currently available for golf, simulator or other activity management facilities, this new flow allows customers to easily rebook their go-to group or start anew with ease.
We've also rolled out a "Join a Booking". This new feature makes it easy to share and fill open spots on any booking:
After creating a booking with at least one unfilled player slot, patrons can select Share or Copy Link.
Those who receive the link will see the owner’s name, booking time, number of open spots.
After logging in (or signing up), they can confirm their spot, and re-share the link if more spots remain.
No more group texts or last-minute confusion, just smooth coordination, right from the Whoosh Booking App!
Looking to turn on these new booking flow features? Please reach out to
Give your customers more ways to pay and reduce friction at checkout. Last month we rolled out:
Enter credit cards manually right in Whoosh–no need for a virtual terminal!
Bill to house accounts for customers who prefer to be invoiced later (available through Square integration).
Support custom item pricing, easily enter a price for select items at the time of purchase.
This month, we've rolled out Full Prepayment:
Clubs who have elected to use the new Patron Booking flow mentioned above, can now require full payment at the time of booking, powered by Whoosh’s secure integration with Square.
What this means for your club:
Commitment Upfront: Reduce no-shows with pre-paid tee times.
Faster Check-ins: Store cards on file for seamless future purchases.
Fewer Phone Calls and Errors: Online bookings reduce staff workload, eliminating the need for constant phone or email reservations and reducing overall scheduling errors.
Smarter Decisions: Instant insights into booking trends, peak hours, and customer behavior.
Square Gift Card Support is also live! Whoosh now supports both physical and digital Square gift cards at checkout. Physical cards can be swiped or scanned, while digital gift cards can be scanned or pulled in automatically if linked to a known Square customer profile.
Gift cards can be used when the balance fully covers the order total, as partial gift card payments will be released in the coming months.
Lessons Module Now Available for Public Facilities
Whoosh's lessons module is now live for public golf, simulator, and racquet facilities.
Designed to eliminate back-and-forth, the module lets players book directly through the Whoosh App while staff availability is automatically managed via integrated digital calendars. Availability updates in real-time, making it easy for players to find and book open slots. Operators can set custom rates and connect them to Square items for seamless checkout.
Interested in beta testing? Email support@whoosh.io. Limitations to this beta include lesson requests, and complicated restrictions (restricting lesson types or customer type to specific courts/bays, etc.).
We value your feedback! All of these features are a result of feedback from our customers. If you have ideas or questions, please reach out to support@whoosh.io.
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