Modern solutions
for the entire facility

What's New

We’re rolling out new ways to make your front-of-house experience even smoother this month. These updates are all about efficiency, helping your staff move faster and making it easier for your customers to pay, their way.

The highlights? 

• Whoosh's Knowledge Base is now live at support.whoosh.io
• Streamlined checkout process with new POS tools
• Flexible payment options, including house accounts and manual card entry
• Guest checkout, so customers can easily pay without needing to add a player name

Read on for details! 

Details

Introducing the Whoosh Knowledge Base

Last week we introduced a new way to get help with Whoosh, fast. All customers can now access our self-service Knowledge Base at support.whoosh.io. We're hoping this will become your go-to resource for helpful articles, tips, and FAQs.

This library will be regularly updated and maintained by our Customer Support team to ensure you have quick answers when you need them move. Right now, you'll find information on our golf operations module and select activity management tools.

Have a question that's not yet covered? No problem. Our team can still be reached at support@whoosh.io, and will be happy to assist. 

Faster, Easier Checkout

We have made a series of changes to streamline the checkout process without having to leave Whoosh. 

• Cancel empty orders with one click
• Add additional orders on a booking anytime
• See player names on rate line items so you always know who’s paying for what
• Guest checkout lets you accept payment without requiring a name upfront

Flexible Payment Options

Give your customers more ways to pay and reduce friction at checkout:

Enter credit cards manually right in Whoosh–no need for a virtual terminal!

Bill to house accounts for customers who prefer to be invoiced later (available through Square integration). If your facility would like to offer your customers a way to be billed later for their charges, house accounts may be the right fit for you, and you can easily define spending limits and billing frequency. Customers will receive an invoice from Square when their bill is due.

Support custom item pricing, easily enter a price for select items at the time of purchase. This requires your Square items to be setup with the functionality that a user can enter a price when it is added to an order.

We value your feedback! All of these features are a result of feedback from our customers. If you have ideas or questions, please reach out to support@whoosh.io.