Modern solutions
for the entire facility

What's New

We're starting the year off strong by introducing two major updates designed to simplify operations and save you time:

• Our new Integrated Point-of-Sale (POS) system lets you manage transactions directly in Whoosh without switching platforms.
• At the same time, enhanced Customer Profiles give your team quick access to key information at a glance, making it easier than ever to deliver exceptional service.

Read on to learn more. 

Details

Integrated Point-of-Sale

Our new POS menu within Whoosh allows you to add, remove, and move items between players in a booking—all without switching to the Square virtual terminal. This update keeps your operations smooth and efficient, saving staff valuable time during busy days.

• Quick Checkout Feature: From the tee sheet bypass the POS menu to keep the line moving. Simply select your paying player and their payment method to proceed quickly! 
• Automatic Updates: Once a reservation has been saved, Whoosh automatically creates a Square order to begin checkout.
• Simplified Item Management: Whoosh will automatically pull a list of every item and category in Square, making it easy to add retail items, update quantities, or move items between players—all within one system. Even use a a Square compatible scanner to scan items in and add to an order.

How to Enable:

• New Customers: This feature is enabled by default for new customers, as of January 1st, 2025. 
• Existing Customers: Whoosh Support will reach out with additional documentation and transition plans. 

We'd also love to buy you a drink after you've been on your feet all day. Stop by our booth (#3828) on Wednesday, January 22nd at 4pm for a beer!

Customer Profiles

With this update, staff will now have an easier time accessing critical information with less clicks:

• Streamlined Design: Profiles now appear in a modal view, with key customer information avaiable at a glance in the top left-hand corner.
• Improved Navigation: In the profile, department tabs (golf, racquets, fitness, etc.) are now conveniently located on the left side of the profile, eliminating the need to switch between facilities to see member information.
• Specifically For Golf Departments: Staff can now set customer transportation preferences for a member directly in the Golf Department Profile tab. Simply select the preferred transportation type from the dropdown menu and save.
• New Square Connectivity: From the "Personal" tab, staff can easily navigate to a customer's Square profile.

All Whoosh customers already have access to this new design.

We value your feedback! All of these features are a result of feedback from our customers. If you have ideas or questions, please reach out to support@whoosh.io.