Modern solutions
for the entire club

What's New

This month’s release makes your lottery and request process feel fairer to members and brings live pace-of-play data into your tee sheet. Members can now set up recurring and multi-group requests, and clubs can award bonus lottery points to members who haven’t been getting out as often. Our new Pace integration syncs bookings to Pace automatically and returns live pace data to Whoosh. Members can also log in with Face ID or a fingerprint, and staff can now see and manage your default member type. Read on for more! 

Details

Whoosh AI Beta Program

Say hello to your daily intelligence partner! Whoosh AI puts operational intelligence directly into your team's hands. Ask a question in plain English and get an answer in seconds: "Which members are at-risk for churn?" "Are we adequately staffed next week based on reservation data?" "What's driving our uptick in bookings this month?" It also helps your staff learn Whoosh features and workflows without digging through docs or submitting support tickets. It's not an add-on either, it works inside Whoosh, respecting your existing access permissions, and learns from your feedback.

Current customer and interested in the beta? Reply to this email and we'll get you added to the list. 

Lottery and Request Updates

Three exciting updates make your lottery and request process feel fairer to members:

• Recurring requests: Members can turn a single tee time or lottery request into a daily, weekly, every-other-week, or monthly series instead of resubmitting it each week. Any date blocked by an event or restriction is clearly flagged.

• Multi-group requests: Members can request several back-to-back tee times for a larger group in one submission. They can rearrange who plays in which group until the request is finalized. The lottery evaluates the whole request together, so groups stay together.

• Award bonus points to members with fewer rounds: Clubs can award extra lottery points to members who have played less recently, which spreads tee times more evenly across the membership. This replaces the previous “points for members who make no bookings” setting.

We’re exploring branded, white-labeled mobile apps for Whoosh clubs, and we want your input.

Biometric Login for Members

Members using the Whoosh iOS or Android app can now turn on Face ID, Touch ID, or their Android phone's fingerprint/face unlock. Once it's on, getting back into the app is a glance or a tap instead of a password. Members have the option to turn it on and traditional email/ password sign-in will always be available as a fallback. 

Pace Integration

The industry's only two-way pace-of-play integration! Whoosh's integration with Pace Technology's GPS fleet management system puts pace-of-play data right in your tee sheet. Bookings and players sync to Pace automatically, and live pace data flows back into Whoosh every couple of minutes.

Interested? Reply to this email and Whoosh Support will get you started! 

Set a Default Member Type

Every club has a default member type, but staff had no way to see which one it was. Until now! The default is now clearly labeled in your list, and staff can switch it to a different type with a single toggle. The default can also no longer be deleted by accident.

We value your feedback! All of these features are a result of feedback from our customers. If you have ideas or questions, please reach out to support@whoosh.io.