Modern solutions
for the entire facility

What's New

This month we’ve made several enhancements to memberships and packages to give your team more control, flexibility, and visibility. Each of the features below are available and accessible today! Questions about implementing? Our support team is always here for you–just reach out to support@whoosh.io.

Details

Membership & Package Notifications

Staff can now opt in to receive alerts for key events like purchases, cancellations, and failed subscription payments. These settings live in a new Notifications section and work just like other notification controls, simply toggle on what you need and add staff emails to stay informed.

In addition to this, we’ve created a new Store section in the Admin panel to house Membership and Package configuration, as well as the Square location and package category that these are tied to, and notification settings.

Flexible Expiration Settings

You can now define how long a membership or package lasts from the date of purchase, with options for days, months, or years. This makes it easier to offer time-bound products like 30-day passes or annual memberships. Please note this is only applicable to one-time purchase memberships and packages. Subscription memberships/packages continue indefinitely until it is manually cancelled.

Enhanced Punch Passes

Punch passes can now be configured to reset daily, monthly, or be issued as a one-time benefit. This supports a wider range of offerings like daily play limits, monthly lessons, or one-time perks. Punch passes are also more clearly displayed in the Customer Profile, and customers can book beyond their included time in a single reservation, only paying for the extra usage.

We value your feedback! All of these features are a result of feedback from our customers. If you have ideas or questions, please reach out to support@whoosh.io.